Supplier of the month: Pinnacle Group – rooted in real local need

64 projects completed, another 30 in progress. Meet our supplier of the month: Pinnacle Group Ltd.

We spoke to Pinnacle Group’s Social Value Delivery Manager, Lise Campbell Price, to learn more about the company’s impressive approach to Social Value.

Scaling localised Social Value impact with Match My Project

When Lise first came across Match My Project, she wasn’t working at Pinnacle Group. She had used the platform across several organisations over the years and seen it develop over time.

When she joined Pinnacle Group, she brought that experience with her.

Today, Pinnacle Group sits at the top of two authority leaderboards: London Borough of Lambeth and Metropolitan Thames Valley. With 94 matches and counting, Pinnacle Group has become a powerhouse on the platform. But how have they built such a strong track record, and what are their secrets to success?

Rooted in place

Pinnacle Group is a national provider of integrated housing, neighbourhood and workplace services, with over 30 years of experience delivering place-based solutions across the country.

That phrase, place-based, matters.

When starting a new contract, Pinnacle Group turn to Match My Project to get a feel for a new area. They look at what local organisations are asking for, identify who’s doing what on the ground, and start building relationships early. By the time the contract is fully underway, they already know the landscape.

“It has given us a practical way to begin understanding the local need, identifying community partners and starting to build a presence within a new geographical area,” says Lise. “That is incredibly helpful operationally but also strategically, because it helps us root our Social Value activity in the places where we are actually delivering services.”

From board games to something bigger

The projects Pinnacle Group supports aren’t random.

Look at their activity across Hyde Housing Association, Sovereign Network Group and beyond, and a clear picture emerges: community gardens, youth clubs, food support for vulnerable residents, equipment for community hubs. These are the things that make a place function as a community rather than just a collection of buildings.

The clearest illustration of this approach is what happened with CHIPS (Christian International Peace Service) in Lambeth. CHIPS requested board games for a youth club space – something Pinnacle Group could easily have fulfilled and moved on. Instead, it opened a conversation about how Pinnacle Group might continue to support young people locally, including around training and work experience opportunities. A single donation became the foundation of an ongoing relationship.

“For me, that is exactly how Social Value should work,” says Lise. “Practical, responsive and rooted in real local need.”

That pattern runs through everything they do. Support for West Hendon Foodbank. Bath towels for families near Chichester, in partnership with the local Rotary Club. Career mentorship sessions with Young Brent Foundation. Each one a response to something a local organisation actually asked for – and each one treated as a potential starting point rather than a finished job.

Advice worth taking

For other suppliers, Lise’s message is straightforward: use the platform intentionally. Fulfilling a request is the starting point, not the finish line. The better question is whether it could become a partnership – something that grows over time, pulls in other teams, or even connects with the wider supply chain.

“Good Social Value is rarely about parachuting in, doing one thing and then disappearing again. It is about relationships, trust and consistency,” Lise maintains.

For community organisations, clarity matters most. The requests that get picked up aren’t the most polished – they’re the most specific. Who benefits, what’s needed, why it matters.

Lise also points to the value in telling the story behind the ask. Often, it is understanding the context and the difference something will make that encourages a business to step forward.

Want to be part of the story? Sign up via your local authority’s Match My Project homepage here — as a business looking to find live community projects to get involved in, or as a community organisation looking for free support.

Supplier of the month: Bradfords Building Supplies — people and local relationships come first, March 2026

Supplier of the month: Mulalley — Listening first and co-creating with the community, February 2026

Supplier of the month: Novus Property Solutions — building community, maintaining trust, December 2025