
Supplier of the month: Novus Property Solutions
Grown from family beginnings with the Seddon brothers George and John, Novus Property Solutions has spent 128 years building a national reputation as an award-winning, leading specialist in the construction and maintenance industry — all while staying firmly rooted in the family values of integrity, respect, loyalty for their employees and customers, and long-term thinking.
Local solutions delivered nationwide
While many industries have moved toward large, globalised corporate models, construction and property maintenance remain grounded in local expertise and long-standing regional businesses.
Novus’s family roots honour that tradition, and their client-centric approach ensures they deliver tailored services that not only meet but exceed expectations.
While the business grows — with more than 700 colleagues across 21 offices spanning the UK — their commitment to quality remains consistent.
Their regional model plays a key role: operations are organised around leadership teams from Scotland down to the South of England, ensuring clients receive local insight.
Driven by innovation and excellence, their mission isn’t only to provide high-quality services. It’s about delivering them through a safe and skilled workforce, investing in safe, comfortable and sustainable solutions for communities, and keeping customer welfare at the forefront by offering long-term, reliable partnerships.
The Novus Way
“We are Novus and this is our way
Building a legacy where people can live, work and thrive.”

At the heart of Novus’s work are three core values: integrity, innovation, and collaboration, supported by guiding principles: Be Responsible · Get it Right · Embrace Change · Work Together · Nurture · Be Authentic.
Their commitment to these values is evident in their sustainability work, from decarbonisation initiatives to energy-efficient retrofit solutions, and in their involvement with national networks championing inclusion and responsible business practice. Novus are active members of WISH (Women in Social Housing), the North West Business in the Community (BITC) Leadership Board, and a signatory of BITC’s Race at Work Charter and the Armed Forces Covenant, recognising the needs of serving personnel, veterans, and their families.
The BITC Board, chaired by Sophie Seddon, Novus Shareholder and Non-Executive Director, brings together senior leaders from some of the region’s most forward-thinking organisations, united in their commitment to driving positive social change. Their work focuses on:
- Career Paths & Future Skills
- Tackling Hidden Homelessness
- Building Community Pride
- Climate Resilience
Doing business responsibly – their commitment to Social Value
“Operating with family values at our heart ensures we’re able to create an environment where people can live, work and thrive, and we integrate environmental, economic and social considerations into all our strategic decision making.
Our commitment to doing business responsibly extends to giving back to the communities we work in across Great Britain, and social value underpins all of the work we do.”
— Novus Property Solutions
Novus’s approach to Social Value is grounded in real community need.
Their activity spans practical volunteering, environmental improvements, food support, wellbeing initiatives, and skills development — all shaped by local priorities.
In 2024, their impact included £3 million of Social Value delivered, thousands of lives touched, and more than 200 initiatives supported.
They raised funds for charities nationwide, volunteered over 1,000 hours, and strengthened partnerships with organisations such as The Lighthouse Charity, and CRADLE.
Their momentum has continued into 2025, achieving BITC Responsible Business Accreditation, and delivering £900,000 of Social Value impact with 350 lives changed through those Social Value contributions — in just the first quarter of the year.

Community impact in action
“Match My Project has simplified engagement, creating a joined-up approach to Social Value delivery.”
As part of their partnership with Onward Homes, Novus has leveraged Match My Project (MMP) to deliver their Social Value commitments.
With 178 volunteer hours and £57,458 of resources delivered across 14 community projects, they’ve secured first place on the supplier leaderboard, demonstrating real impact in their communities.
Led by Kevin Rhone, Head of Social Value and Client/Customer Care, Novus’s recent MMP initiatives include:
- Supporting Community Shop with their Urban Roots Project by providing joinery work for outdoor planters, helping residents grow food and plants.
- Refurbishing kitchen units for Walton Youth & Community Project to enable better workspace for their holiday food programme.
- Supporting the Big Green Week with rubbish disposal, safety talks and a skip donation to help revitalise community spaces.
- Providing food donations for Our House Community, a hub reducing isolation and poverty through connection and support.
- Donating slow cookers for the delivery of cooking workshops to help local residents learn healthy, affordable meal preparation.
- Offering employment to a local resident recommended by Everton in the Community.
“Novus were instrumental in getting the allotment ready for community access, Community Shop are hugely grateful.” — Community Shop



You can keep up to date with more of Novus’s Social Value activity here.
The Match My Project difference
We spoke to Kevin Rhone about how Novus uses the Match My Project platform to streamline the way they connect their Social Value commitments with local priorities:
“The platform has acted as a bridge between Onward, Novus and local communities, making it easier to identify and respond to opportunities that align with our Social Value Pledge.”
A simpler, more connected way of delivering social value
Since joining the platform, Novus has experienced a noticeable shift in how easily and effectively they can engage with community groups.
“Match My Project has simplified engagement. Instead of relying solely on traditional outreach, we now receive alerts from community groups and have a dashboard of opportunities. This has improved responsiveness and transparency, and helped us deliver on our commitments. It’s also boosted collaboration with housing associations and other community stakeholders, creating a joined-up approach to Social Value delivery.”
“Working directly with community organisations has influenced how we design Social Value plans, ensuring they reflect real needs rather than assumptions.”
Learning from communities — and shaping better social value plans
Working directly with community organisations has provided Novus with valuable insights that continue to shape how they plan and deliver Social Value.
“Working directly with community organisations has been invaluable. We’ve learnt that flexibility and listening are key — projects often evolve based on local priorities. For example, refurbishing community centres or supporting employment initiatives taught us to tailor resources and timelines to maximise impact. These lessons have influenced how we design annual Social Value plans, ensuring they reflect real needs rather than assumptions.”
Advice for other suppliers looking to maximise their impact 📈
Novus have also shared their advice with other suppliers who want to make the most of the platform — and perhaps even reach the top of the leaderboard themselves.
- Be proactive: Regularly check the platform and respond quickly to matches.
- Align with your core values: Choose projects that fit your expertise —this ensures quality delivery and stronger outcomes.
- Communicate openly: Early engagement with community partners avoids misunderstandings and builds trust.
- Track and share impact: Use case studies and reports to showcase results internally and externally.
💡 Tips for community groups looking to get noticed
Finally, Novus offered guidance for community organisations hoping to attract support from businesses.
- Be specific: Clearly outline what support you need and the expected impact.
- Show readiness: Provide timelines and any resources you already have in place.
- Highlight mutual benefits: Explain how the project supports wider community goals and aligns with social value priorities.
- Use the platform actively: Keep profiles updated and respond promptly to offers.
Explore more
🔗 Explore Onward’s Match My Project site
📌 Read last month’s Supplier of the Month: McConnell Group
Interested in joining the network?
Sign up here or get in touch at hello@matchmyproject.org















