{"id":1584,"date":"2025-09-29T16:35:35","date_gmt":"2025-09-29T16:35:35","guid":{"rendered":"https:\/\/journal.matchmyproject.org\/?p=1584"},"modified":"2025-11-27T16:02:51","modified_gmt":"2025-11-27T16:02:51","slug":"feedback-updates","status":"publish","type":"post","link":"https:\/\/journal.matchmyproject.org\/index.php\/2025\/09\/29\/feedback-updates\/","title":{"rendered":"Feedback updates"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Feedback-updates-1024x512.png\" alt=\"\" class=\"wp-image-1603\" srcset=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Feedback-updates-1024x512.png 1024w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Feedback-updates-300x150.png 300w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Feedback-updates-768x384.png 768w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Feedback-updates-1536x768.png 1536w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Feedback-updates-2048x1024.png 2048w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Feedback-updates-1568x784.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Completing feedback is an important part of the project lifecycle on Match My Project. Not only does it help maintain accountability and trust across the platform, but it helps authorities track the impact their matches are having.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Updates have recently been made to the <a href=\"#reminders\" data-type=\"internal\" data-id=\"#reminders\">reminders<\/a> and the <a href=\"#questions\" data-type=\"internal\" data-id=\"#questions\">questions<\/a> so that feedback is more timely and accurate. <a href=\"#coming-soon\" data-type=\"internal\" data-id=\"#coming-soon\">Still to come<\/a>: when the edit window has closed, you&#8217;ll be able to request to edit feedback.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Got thoughts on these changes? What\u2019s working, what\u2019s not? We\u2019d love to hear from you \u2013 email us at&nbsp;<a href=\"mailto:support@matchmyproject.org\">support@matchmyproject.org<\/a>.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" id=\"reminders\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705   <strong>You&#8217;ll get more helpful reminders<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Recent changes mean we can send you more relevant reminders to complete feedback. Let&#8217;s take a closer look&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\uddd3\ufe0f <strong>A provisional due date is created when matching<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When matching, the organisation that accepts the match request will enter the number of weeks they expect the project to take. This allows a provisional due date to be created for each match and more <strong>timely feedback reminders<\/strong> to be sent.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:20px\">The provisional due date <strong>can be managed<\/strong> by anyone involved with the project.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:20px\">You&#8217;ll be <strong>notified<\/strong> if someone from the other organisation<strong> edits the provisional due date<\/strong>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:20px\">You&#8217;ll get a <strong>reminder<\/strong> at the project <strong>halfway point<\/strong> and then one <strong>the day after<\/strong> the provisional due date.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">At the point of match, the estimated duration is added.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3064\" height=\"1934\" src=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06.png\" alt=\"\" class=\"wp-image-1621\" srcset=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06.png 3064w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06-300x189.png 300w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06-1024x646.png 1024w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06-768x485.png 768w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06-1536x970.png 1536w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06-2048x1293.png 2048w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.06-1568x990.png 1568w\" sizes=\"auto, (max-width: 3064px) 100vw, 3064px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This allows a provisional due date to be created.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3064\" height=\"1934\" src=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10.png\" alt=\"\" class=\"wp-image-1622\" srcset=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10.png 3064w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10-300x189.png 300w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10-1024x646.png 1024w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10-768x485.png 768w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10-1536x970.png 1536w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10-2048x1293.png 2048w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.22.10-1568x990.png 1568w\" sizes=\"auto, (max-width: 3064px) 100vw, 3064px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This date is displayed in the project header (below the title) and can be edited by the community organisation or supplier involved in the project.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3064\" height=\"1934\" src=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40.png\" alt=\"\" class=\"wp-image-1626\" srcset=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40.png 3064w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40-300x189.png 300w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40-1024x646.png 1024w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40-768x485.png 768w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40-1536x970.png 1536w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40-2048x1293.png 2048w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-17.39.40-1568x990.png 1568w\" sizes=\"auto, (max-width: 3064px) 100vw, 3064px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udd04 <strong>Regular reminders are now sent for projects without a provisional due date<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For projects created before estimated timescales were introduced, you&#8217;ll get a <strong>fortnightly reminder<\/strong> asking you to add feedback or add an estimated due date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If the other organisation has already given feedback<\/strong>, you&#8217;ll be notified and reminded to complete your feedback.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer questions\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705  <strong>Businesses can report what they contributed<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"block-409a63e7-ebc5-4eb3-a6ac-c7dfc62be865\">To give users more confidence in the metrics being shared, <strong>both parties<\/strong> will be able to <strong>input or verify the value of resources<\/strong> that were given as part of a match. Previously VCFSEs had to input these values when sharing feedback.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re first to give feedback, you&#8217;ll enter what was given. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3064\" height=\"1934\" src=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45.png\" alt=\"\" class=\"wp-image-1612\" srcset=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45.png 3064w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45-300x189.png 300w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45-1024x646.png 1024w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45-768x485.png 768w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45-1536x970.png 1536w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45-2048x1293.png 2048w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.41.45-1568x990.png 1568w\" sizes=\"auto, (max-width: 3064px) 100vw, 3064px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If you give feedback on a project after the other organisation, you&#8217;ll confirm their figures or add your own.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3064\" height=\"1934\" src=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59.png\" alt=\"\" class=\"wp-image-1610\" srcset=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59.png 3064w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59-300x189.png 300w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59-1024x646.png 1024w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59-768x485.png 768w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59-1536x970.png 1536w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59-2048x1293.png 2048w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.38.59-1568x990.png 1568w\" sizes=\"auto, (max-width: 3064px) 100vw, 3064px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3064\" height=\"1934\" src=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23.png\" alt=\"\" class=\"wp-image-1609\" srcset=\"https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23.png 3064w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23-300x189.png 300w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23-1024x646.png 1024w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23-768x485.png 768w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23-1536x970.png 1536w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23-2048x1293.png 2048w, https:\/\/journal.matchmyproject.org\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-29-at-16.39.23-1568x990.png 1568w\" sizes=\"auto, (max-width: 3064px) 100vw, 3064px\" \/><\/figure>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"coming-soon\"><strong>\u2705 Feedback can be edited<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"block-abab21bb-a3e6-4e37-a3b2-da31f69340d7\">Feedback can only be edited for a month after it\u2019s given. But&nbsp;we know that&nbsp;sometimes updates are needed after that window closes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For extra flexibility, if you need to edit feedback, let the authority know.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They&#8217;ll give you the ability to edit feedback for a 2 week period &#8211; you&#8217;ll get an email to let you know when you can edit again. Sorted!<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e7e7e7;color:#e7e7e7\"\/>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udca1 Have suggestions for future updates? We\u2019d love to hear them. Email us at&nbsp;<strong><a href=\"mailto:support@matchmyproject.com\">support@matchmyproject.com<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Completing feedback is an important part of the project lifecycle on Match My Project. Not only does it help maintain accountability and trust across the platform, but it helps authorities track the impact their matches are having. Updates have recently been made to the reminders and the questions so that feedback is more timely and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1603,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,15],"tags":[],"class_list":["post-1584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guidance","category-product","entry"],"_links":{"self":[{"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/posts\/1584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/comments?post=1584"}],"version-history":[{"count":39,"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/posts\/1584\/revisions"}],"predecessor-version":[{"id":1948,"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/posts\/1584\/revisions\/1948"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/media\/1603"}],"wp:attachment":[{"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/media?parent=1584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/categories?post=1584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/journal.matchmyproject.org\/index.php\/wp-json\/wp\/v2\/tags?post=1584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}