{"id":2386,"date":"2026-03-03T16:27:44","date_gmt":"2026-03-03T16:27:44","guid":{"rendered":"https:\/\/journal.matchmyproject.org\/?p=2386"},"modified":"2026-03-04T09:03:14","modified_gmt":"2026-03-04T09:03:14","slug":"managing-projects-just-got-easier","status":"publish","type":"post","link":"https:\/\/journal.matchmyproject.org\/index.php\/2026\/03\/03\/managing-projects-just-got-easier\/","title":{"rendered":"Product updates: Managing projects just got easier"},"content":{"rendered":"\n
\"Header<\/figure>\n\n\n\n

Stuck projects can now be closed<\/strong><\/h2>\n\n\n\n

Projects don’t always go to plan. Whether an organisation has gone into administration, stopped responding<\/strong>, or a project has simply stalled<\/strong>, authority users previously had no way to close it out \u2014 leaving dashboards cluttered and data incomplete.<\/p>\n\n\n\n

Now, a set of new tools gives you more control over the full project lifecycle<\/strong>, from closing stuck projects to managing offers and edits, all from within the platform.<\/p>\n\n\n\n

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\u2705 Close projects that won’t be completed<\/strong><\/p>\n\n\n\n

When a project is clearly not going ahead, you no longer have to leave it open indefinitely. Authority users<\/strong> can now force-close stalled projects<\/strong>, keeping your projects list accurate and your data clean.<\/p>\n\n\n\n

\ud83d\udca1 How it works<\/strong><\/p>\n\n\n\n

Force-close becomes available 6 months<\/strong> after a match with no due date, or 2 months<\/strong> after a due date has passed. If one party has already given feedback, it becomes available once all three automated reminders<\/strong> have been sent to the other organisation.<\/p>\n\n\n\n

You’ll be asked to select a reason<\/strong> for force-closing, and if none of the options fit, you can describe the situation in your own words.<\/p>\n\n\n\n

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\u2705 Know the impact before you close<\/strong><\/p>\n\n\n\n

Force-close is a last resort<\/strong>, and it’s worth understanding what happens when you use it.<\/p>\n\n\n\n

When an organisation hasn’t given feedback and a project is closed, they’ll automatically receive a 3-star rating<\/strong> for that project, and it will show as ‘Completed: Closed’<\/strong> on their dashboard. Lower ratings can affect an organisation’s credibility with future partners<\/strong>, and ‘Completed: Closed’ signals the project ended without confirmation of impact<\/strong>.<\/p>\n\n\n\n

Before force-closing, it’s worth chasing feedback one more time<\/strong> \u2014 or using any updates from direct contact with the organisation to complete the project properly<\/strong>.<\/p>\n\n\n\n

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\u2705 Organisations still get a chance to respond<\/strong><\/p>\n\n\n\n

Force-closing isn’t immediate. Suppliers and community organisations that haven’t submitted feedback will receive an email notification<\/strong> and have 7 days<\/strong> to still submit it. After that window closes, the 3-star rating applies<\/strong> and the project shows as ‘Closed’<\/strong> on your dashboard.<\/p>\n\n\n\n

You don’t need to chase manually during this window \u2014 the system handles it for you<\/strong>.<\/p>\n\n\n\n

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Request edits within the platform<\/strong><\/h2>\n\n\n\n

\u2705 Authorities can request edits to live projects & offers<\/strong><\/p>\n\n\n\n

For authority users<\/strong>, you can now request edits<\/strong> to any live project or offer listing that isn’t already under offer or request, directly from the project page using the new ‘Request edits’<\/strong> button. One less thing to manage over email.<\/p>\n\n\n\n

\u2705 Give a reason for declining resource requests<\/strong>
When you need to decline a resource request, you can now share a reason why. Clearer communication, less back and forth.<\/p>\n\n\n\n

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More flexibility for community organisations<\/strong><\/h2>\n\n\n\n

\u2705 Community organisations have more flexibility managing resource requests<\/strong><\/p>\n\n\n\n

When requesting resources from the Supplier Offer directory: <\/p>\n\n\n\n